Network Management Policy
Effective Date: 07/01/23
Introduction
This Network Management Policy outlines how we manage data traffic on our network to ensure optimal performance and quality of service for all our customers. By using our network services, you agree to abide by this policy.
Network Management Principles
2.1 Fair Usage:
We believe in providing fair and equal access to our network resources for all customers. Modern networks are designed to handle a diverse range of internet activities and usage patterns, while ensuring that no single user's excessive data consumption negatively impacts the overall network performance.
2.2 Optimization:
We continuously monitor and optimize our network to maintain efficient data delivery and minimize network congestion. This may involve implementing traffic prioritization techniques to ensure time-sensitive applications, such as voice calls and real-time video, receive appropriate bandwidth.
Data Management
3.1 Customer Responsibility:
Customers are responsible for managing their own data usage and ensuring compliance with applicable laws and regulations regarding data consumption, content access, and sharing.
3.2 Third-Party Carriers:
While we strive to deliver an optimal user experience, we are not responsible for how third-party carriers manage data traffic from our customers. The performance and quality of service on third-party networks are subject to the policies and practices of those carriers.
Network Management during Congestion.
4.1 Congestion Mitigation:
During periods of network congestion, we may implement network management practices to prioritize certain types of data traffic, such as time-sensitive applications. These practices are designed to maintain service quality for all users during peak usage times.
4.2 Impacts of Network Management:
Our network management practices may lead to temporary fluctuations in data speeds and performance for certain applications or usage scenarios. However, we strive to minimize the impact on user experience and prioritize fairness across our customer base.
Policy Updates
We reserve the right to update or modify this Network Management Policy at any time to adapt to changing technological, regulatory, or industry conditions. Any changes will be posted on our website, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns regarding our Network Management Policy or how we manage data traffic on our network, please contact us at support@greaterthanwifi.com. By using our network services, you acknowledge that you have read, understood, and agreed to this Network Management Policy.
